Communications Officer

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Terms of Reference

Communications Officer

Introduction

The Center for Research and Policy Making (CRPM) is inviting qualified candidates who are innovative, good communicators and who are looking for a thriving environment of competent individuals to work with, to apply for CRPM Communication Officer and realize their communication ideas.

CRPM Communications Officer will report to the executive director of CRPM and CRPM’s program management team, simultaneously collaborating with the project coordinators, project officers and the community of sub grantees in order to assure high quality delivery and results. CRPM has a portfolio in 8 countries, communicates in four languages and is a growing community of professionals that work on policy impact.

Type of work contract

All CRPM employees work on employment contracts with full benefits package.

For this position we have secured funding for four years, but we start the contractual relations with a short term contract of six months that is prolonged based on satisfaction and performance evaluation and mutual satisfaction of the two parties to collaborate.

Job Profile

The Communication Officer will be responsible for creating and implementing CRPM’s Communication Strategy alongside developing tailor made strategies for individual ongoing and new projects. The Communication Officer will develop and maintain relations with all media outlets and will manage CRPM communication channels. The Communication Officer will produce and manage external production of communication materials and manage scheduling and publication.

Main duty and responsibilities

  1. Communication strategy

The Communication officer should in participatory process involving the members of the CRPM team update CRPM Communication strategy, introduce new communication channels and tools, provide training for CRPM team and execute implementation of communication strategy.

  1. Program communication

The communication officer is expected to develop appropriate communication and advocacy plans, design promo / awareness raising activities, collect information, and work with program team on content development, analyze and detect suitable target groups and propose specific communication approach to them, develop and implement pre and post event communication plans, monitor communication metrics and prepare communication parts for project/program reporting and other related tasks;

  1. Digital communication and social media maintenance

The Communication Officer will be responsible for managing CRPM web site and social media (the organization has Facebook, Twitter, Instagram, YouTube, LinkedIn) and open new communication channels. The Communication Officer will produce and manage production of materials such as podcasts, videos, infographics, promo cards, posts, promo texts.

  1. Media presentation and relations

The Communication Officer is expected to keep a data base, maintain regular communication with the media workers, journalists and freelance investigators and regularly hold briefings on CRPM work, results and impact. In line with this, the communication officer will be responsible for developing and disseminating press releases, newsletters, articles and op-eds.

  1. Campaigns and events development and implementation

The Communication Officer is expected to lead the brainstorming in developing fitting event scenarios and setups, as well as assist in organizing communication of workshops, seminars, and meetings. Additionally, the communication officer would develop, lead and implement suitable public and awareness campaigns in order to disseminate achieved projects’ results and contribute to tangible shift in the public awareness on respective topics.

  1. Brand / logo communications

The Communication Officer will be in charged to assuring appropriate visualization and presentation of all projects’ outputs in line with the CRPM’s and donors’ communication and visibility guidelines. To this end, s/he will need to lead the communication and correspondence with all related outsourced service providers such as designers, printing offices and others.

  1. Monitoring and evaluation

Monitor and evaluate impact of communication materials and advocacy events/campaigns to target audiences.

Minimum Qualification and related requirements

  • Bachelor’s degree in journalism, media and/or communications; Masters degree will be considered as an advantage;
  • Five (5) years experience in communications, journalism and/or campaigning;
  • Three (3) years of experience in digital communication and social media management (content development and technical maintenance (Twitter, Instagram, Facebook, LinkedIn, YouTube);
  • Skilled in Canva, Photoshop, Illustrator;
  • Experience in Word press and / or Elementor;
  • Mastery in office software (Microsoft Office Suite – Outlook, Word, PowerPoint, Excel);
  • Proficiency in English;
  • Curious and creative, person who wants to be challenged, who wants to grow and is comfortable to suggest new ideas.

Values

CRPM works on sensitive issues with vulnerable target groups and thus the position requires high level of understanding, gender-sensitivity and use of the principle of non-discrimination.

Multiculturalism and multicultural policies are pillars of CRPM values as an organization and thus are highly respected and nurtured. Any individual applying for this position should share them.

Application process

Please send your CV and motivation letter to crpm@crpm.org.mk with the title “Application for CRPM Communication Officer” no later than 01.09.2022.

The application process in CRPM is competitive and goes through 3 phases: eligibility check, assignment/test, interview.

The organization operates in English, Macedonian and Serbian.

We encourage Albanian language speakers to join our team.

CRPM is an equal opportunity employer.